ANSWERS

1. FALSE - John Boss should have been introduced to Sarah Client.
2. FALSE - The guest should not propose the first toast.
3. TRUE - Business cards are exchanged after the bow or handshake in Japan.  Be sure to read the card carefully after it has been handed to you.
4. FALSE - Cell phones should not be on in a restaurant.
5. TRUE - A waiter should be aware that this is the appropriate indication that no further wine is desired.
6. FALSE - The appropriate distance between two people who are discussing business is dependent on their culture.
7. TRUE - You should arrange for flowers, but a personal hand written note is an appropriate touch.
8. FALSE - Simply ask the waiter to replace your flatware.
9. FALSE - In Brazil purple flowers signify death.
10. FALSE - Every effort should be made to use the person's name.
11. TRUE - Important mail should be answered within 48 hours.
12. TRUE - It would be an unwise career move to confront your boss on his golf etiquette.